CFA - Impact 360 Institute

Chick-fil-A® Operators and Staff

You’re leading Gen Z every day, often without a playbook.
This training is designed for Chick-fil-A Operators and staff who want practical insight into what the next generation is experiencing and tools to help lead them well, develop their character, and create a culture where they can thrive.

Get Access to the full Leading Gen Z Curriculum

Preparing to Lead the Next Generation

Leadership Podcast

Whether you are an operator, a staff member, a parent, or a team leader- you need to know how to lead those who are coming behind you, the next generation.

Listen Now

Build a Clear, Confident Disciple-Making Plan for Gen Z

Ministry Leader Collective

Gen Z is anxious, screen-saturated, and spiritually open—but many ministries aren’t equipped to engage them deeply.

Fellows

Equipping for Your Team Members

Impact 360 Fellows is a trusted Christian gap year experience designed to prepare the next generation of Christian leaders for the path ahead.

Learn More

You’re Leading the Next Generation and We’re Here to Help

Leading Gen Z on the front lines isn’t easy.

As a Chick-fil-A Operator or team leader, you see it every day—young leaders navigating pressure, identity, purpose, and belief in a rapidly changing culture.

Impact 360 exists to come alongside leaders like you. Our training helps you understand what the next generation is facing and equips you with practical, research-based tools to lead, develop, and invest in them with confidence.

+ More

Resources for Leading Gen Z

Learn the Latest Insights on Gen Z

We’re honored you stopped by our booth at NEXT. To support you in your leadership, we’re giving you free access to select Impact 360 training resources, starting with:

Leading Gen Z Conference (Free Access)

Gain insight from national research and trusted voices on:

What Gen Z believes—and why it matters
How culture is shaping their worldview
Practical ways to lead with conviction and care
How to develop resilient, values-driven young leaders

This content is designed to meet you where you are and help you lead well in today’s workplace.

GET FREE ACCESS

Each volume of Gen Z research, conducted in partnership with Barna and Impact 360 Institute, has peeled back another layer of this rising generation. Discover their connectedness, social consciousness, and spiritual openness alongside their anxiety, skepticism, and drive.

Building on insights from previous volumes, Gen Z Volume 3 focuses on the crucial transition from teenage years to young adulthood, revealing notable differences that affect how they view and engage with the world.

Learn from our expert panel with hours of exclusive content to inspire and equip you in your work with Gen Z, or to help you grow as a member of Gen Z yourself.

Impact 360 Leadership Podcast

Listen to Our Podcast to Grow as a Faith-Filled Leader

Whether you are an operator, a staff member, a parent, or a team leader- you need to know how to lead those who are coming behind you, the next generation. We have expertly curated topics on leading Gen Z, growing as a faith-filled leader, and gaining awareness of our cultural moment. All Impact 360 podcasts are hosted by Dr. Jonathan Morrow, who interviews faith leaders on a variety of relevant topics for leaders today.

Podcast

Gen Z Articles

Research and Insights

Take the data, and go a level deeper into these articles that highlight action points for engaging with and leading Gen Z

Gen Z Articles

Why Impact 360

We exist to inspire and equip the next generation of disciples to know Jesus more deeply, be transformed in their character, and live with Spirit-empowered influence.

After 20 years of working in International Missions, John and Trudy Cathy White recognized an increasing need for equipping young adults in the area of godly leadership. Impact 360 Institute was born out of the vision of Lifeshape, Inc.: to transform communities with the message of Jesus Christ by equipping young adults to become Christ-centered servant leaders.

Aware that many people choose to abandon their faith when unable to explain or defend it against advocates of secular humanism and other misguided worldviews, the Whites began searching for ways to combat this critical shift in ideas and lifestyle occurring amongst college-age students.

In September of 2006, Impact 360 Gap Year (Fellows) was born. The inaugural Fellows class of 18 students became pioneers in the world of academic gap year programs, studying Christian Worldview, living in community, and practicing servant leadership amongst their peers locally and internationally. Impact 360 Fellows is now celebrating the 19th year of the program and has had more than 600 graduates from 35 different states, 14 countries, and various educational backgrounds, creating a web of motivated “changers” on college campuses across the US, and in the world marketplace.